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Customer Support
If you have any questions, please feel free to contact us.
Frequently Asked Questions
Is the service free?▼
During the beta period, all features are free to use. After official launch, free users can view 5 contents per day, and premium subscribers can use it unlimited.
The product screen I want is not available.▼
Please request the product screen you want on the request board. We will register it as a priority after review. If you set up completion notifications when requesting, we will notify you when registration is complete.
I want to become a content operator.▼
Content operator is a permission to create screen content directly. Please contact customer support and we will grant permission after review.
How do I make a payment?▼
Payment functionality is currently being prepared during the beta period. Secure payment through Stripe will be available at official launch.
I want to delete my account.▼
You can delete your account on the profile page. When you delete your account, all data will be permanently deleted and cannot be recovered.
Contact Us
Couldn't find an answer in FAQ? Please contact us through the form below.
You can also contact us directly by email.
support@snaptheproduct.com